
Putting On Your Game Face
We’ve all heard of the phrase “Poker Face” and usually what comes to mind is the ability to keep your facial expressions as neutral as possible, while trying to hide the real emotional expressions being felt inside yourself. Nobody should be able to read your thoughts or know your next hand.
Well , try putting on your game face when everything in you is about to explode in emotion! It’s an accomplishment for someone like me, but I’ve learned to do it…..over the phone anyway.
Sooooooooo, the other day (you know, not today, and not a day in the future, but one of the days from the past), I get this call from …..DUN.. DUN.. DUN….a COLLECTOR! It wasn’t for me (surely you knew that) but none the less, they were looking to collect from a “family member”.
The conversation went something like this:
Collector: “Is this (so & so)?”
JAG: “Who’s calling?”
Collector: This is (such & such) is this (so & so)?
JAG: (putting on my game face) “What can I do for you?”
Collector: “You have a debt that we are trying to collect , can you tell me how you intend to pay for this?”
JAG: “Sir, we are in the middle of a murder investigation here , and have to investigate everyone, where are you at this moment?”
Collector: “ I’m calling from Texas and I need your social security number?”
JAG: “Texas uh?” “And your trying to collect a debt?” How is that you have any knowledge of this debt?
Collector: “ I’m from (such & such) collection agency.”
JAG: “What is your name?”
Collector: “George”
JAG: “Well George, do you have a last name?”
Collector: “I’m not suppose to give that information to you.”
JAG: “Well George, you do realize that this is an attempt to collect information for a recent murder here, this is an investigation and I need for you to answer all of my questions thoroughly?”
Collector: “Ummmmmmmmm, I don’t know, what you want, I mean …I don’t understand.”
JAG: “What don’t you understand , I need your last name and social security number.”
Collector: “ I’m not giving that to someone …I don’t even know who I’m talking too.”
JAG: “My point exactly” and I hung up!










