Claire Knowles
Claire Knowles is a retired human resources and labor relations manager,
certified in coaching and mediation. She is a partner in Richard N. Knowles & Associates, Inc.
Her coaching/consulting focus can be viewed at
www.lightsonworkshop.com. Lights On! is created especially for women:
Presentations, Consulting, Coaching, Retreats, and Facilitations.
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Did You Know? |
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• Women are starting businesses at twice the rate of men. |
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• One out of every 11 American women owns her own business. |
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• Currently there are over 10.6 million women-owned businesses employing 19.1 million people and generating $2.5 trillion in sales. |
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• Women make or influence over 85% of all purchasing decisions. |
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• Business growth is the #1 concern of business owners. |
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• In 2010 women will have the majority of wealth in America. |

"That beautiful season the Summer!
Filled was the air with a dreamy and magical light;
and the landscape
Lay as if new created in all the freshness of childhood."
- Henry Wadsworth Longfellow

Claire Knowles
Claire Knowles
WHY WOMEN TEND TO HANG BACK… and how we can, instead, become more confident, forward-moving women©I recently was a speaker at a Gender Pay Equity Conference. One of the threads weaving through it was that women, in general, lack confidence in negotiating pay as they enter the workforce; and thereafter, women have difficulty in creating upward mobility within their respective work organizations. Ultimately, and overall, these tendencies contribute to the continuing gap in relative compensation.
In a larger framework, it has been my experience (in 30 years of working within a large organization and 10+ years in coaching women in many walks of life) that many women lack basic managerial courage (command skills, conflict management, confronting appropriately, being able to stand alone and strong; being able to take criticism and turn it into a learning opportunity. Negotiation is part of this managerial courage—it is a life-important and life-long skill). Please note that my statement is not meant to paint all women with this same brush. Nor is this exclusive to female gender; I’ve also met men in the workplace who lack managerial courage. Some examples of lacking basic managerial courage include: avoiding crises; being wishy-washy---not able to take a stand; fear of criticism/failure; unable to take the heat—uncomfortable being grilled; defensive—low risk-takers—not liking uncertainty; defensive—in the face of complaints; not being open to criticism, and unwilling to learn from criticism. I’ve found that finding one’s managerial courage, finding one’s self—one’s voice—one’s command center is key! (As Shakespeare says): TO BE…or… NOT TO BE! Its Your Choice!The calendar page turned over to the month of June, and with that transition came another birthday. For me—it is another special life-date, and the celebration of another year. I’m reminded of Sophie Tucker’s old adage about the secret to long life: Keep Breathing!
I’m a Gemini. Perhaps that’s the reason that I’m so keen to notice the dualities of this life: hot/cold, positive/negative, strong/gentle, courage/cowardice, kind/mean, forward/back, yes/no, sickness/health. I don’t notice these dualities fleetingly, but rather, hold them as the basic construct of the hugely dynamic world around us. Dualities are everywhere; our world is one of “constant choice” (we each choose in every moment of every day)…we each choose where, what, and how we will be.
My view is that there is a wide range of choice within each of these dualities—all the time. It is like a sliding scale. Imagine that you are a stick---a stick containing all the dualities of life and a stick on which you move up and down the scale—all the time--depending on where and how you choose to be in any given moment. And, as life moves on, you tend to find various set points along the way that seem to work for you. You might be very comfortable in an optimist setting (as opposed to pessimist); or you might be shy (as opposed to bold). While the set-points become grooves because of repeated choices, we each still have “free choice” to move anyplace along the scale, at any time. Our choices, of course, reflect our growing knowledge base, beliefs, values, life experiences, maturity and personal /professional development.
My coaching brings me in touch with many women in the workplace who are hugely frustrated with behaviors they bump up against on a daily basis. The teaching of the dualities of life is this: Everyone has their own stick----their own choice of where they will be at any given moment. And while you may influence that other person on where they move on their stick, you cannot control that other’s choice, nor can you make them do differently. So if another person is mean-spirited (vs. kind), or deceptive (vs. straightforward), or continually puts someone down (vs. lifting one up), they are choosing their point on that duality scale at that moment in time. You may try to persuade that person to think or act differently, but in the end, it still is their choice on how they will be. (It is about them, not about you).
And the lesson is: The only thing you can do is to choose your own response. Will you remain a “class act”? Fully professional? Or, drop down in the mud? Will you stand up or whither? Will you be courageous or cowardly or somewhere in between? Will you be kind or snarly? Will you back-bite or be conciliatory? Will you move on or begrudge? Will you help or hinder? Will you be positive or negative? What will your response be on the sliding scale of how you choose to be? It is solely your choice. Life is renewing and the dualities of choice are there for us every day. (And yes, every new birthday gives me another chance to improve my set-points!)
The Serenity Prayer really does fit here: God grant me the serenity to accept the things I cannot change; the courage to change the things I can; and the wisdom to know the difference.
But I must add this: Accepting things one cannot change does NOT mean “condoning” those things. It means accepting that some things are not yours to change, and are not your battle to fight; not yours to control, nor should you put any energy into them. But rather, to put your focus, energy and attention elsewhere—on the important things where you can make a difference—with your own stick.
We do our best to make the world better in every moment by choosing our responses wisely—by being shining examples of how we want the world to be. (Be the change you wish to see in the world!...Mahatma Gandhi) Lights On!
Claire Knowles 06/07/10 IF YOU DON’T KNOW WHERE YOU’RE GOING…. YOU’LL PROBABLY END UP SOMEWHERE ELSE!The title of this article is actually the title of a book written in 1974 by David Campbell, Ph.D. (Argus Communications). I was browsing through a wonderful used book sale in Ithaca, NY recently and the book practically jumped off the shelf at me. As a coach and consultant I recognize that this title is profound.
The author, David Campbell, notes that each of us is on the road to somewhere. Unless you know what you want from life, you are not likely to stumble across it. But how do you know what you want? Especially when you are young and are still not quite certain what life is all about, how do you decide? Or what about when you’re at a crossroads? What compels you forward? What repels you backward? Can you find the stillness to truly listen to your inner guidance? Your intuitive self? Can you visualize a path forward?
Without a vision—a target—goals—you are rambling; you're without focus. Think of looking through a pair of binoculars. If the lens is clouded, you can't see where you are going—you are hit and miss. The clearer the view you have of your target, the better your ability to focus; the better your intuitiveness can emerge, and the more that the synchronicity of the universe can rally to help you reach it.
Example: President Kennedy created a vision and mantra for the US in 1961, after Russia's sputnik rattled our confidence. He stood up and said America will put a man on the moon by the end of this decade and will return him safely to earth. Even the best scientific minds of the day didn't know if that was possible. He created a positive target. He made a declaration. He made a choice. He declared the vision and said yes to it. And America rallied. We cannot underestimate the power of vision, declaration and choice. And what happened? NASA and America did it. Neil Armstrong--1969. The collective vision was manifest.
You co-create your own future too. Will your future be determined by circumstances beyond your control? Will you drift through life, or will you play an important role in determining its force and direction? This depends on whether your binoculars have their lens caps still on; and it depends on whether the lenses are clear. What doors have you closed? What doors are still open to you? The more talents you develop, the more skills you acquire, the more doorways to opportunity can be opened. Can you see your way?
Are your Lights on? Are your binoculars providing you great focus? Can you see your target? Can you envision the steps to get you there? Lights On!
6/2/10 CKnowles Tell Me Your Story©Each one of us has a special story. It has been said that our stories are diminished by the symbolic “hyphen” of the grave-marker—the hyphen that denotes the space between a person’s birth date and the date of leaving this world. In our heart-of-hearts we know that our lives stand for something special--something immeasurable and non-conveyable by the lowly hyphen. Each of us possesses a vastly important, non-hyphenated story. Sparkling Water
I spent a good part of this past winter in St. Pete Beach, Florida. Every so often, when the sun is positioned just right, and the Gulf water’s ripples are formed in a certain rhythm, one can see “sparkling water”. It is like seeing a host of sparklers dancing on the water. It is a wondrous phenomenon. Yet, if you look in the opposite direction—where the sun’s angled rays differ—there is no sparkling water. Instead, you’ll see beautiful blue water with rippling waves, but no sparkles. As I reflect on our lives, we have that special sparkle too—knowing for what we stand, knowing for what we have passion, and in what we find joy. All are important to grasp and manifest into our lives. CHOICEChoice has been a resounding word for me lately, and the phrase, by choice (of one’s own volition) seems to resonate too. In just the few hours I’ve been up and about today, I’ve made numerous choices. That is, to have selected or made a decision when faced with two or more possibilities. Examples: to take a longer-than-usual morning walk, to have strawberries and bananas at breakfast, to deep clean the tile floors with my steam-cleaning machine, to make a very difficult personal phone call, and to end my procrastination—carving out the time to consciously put pen to paper about this word, choice. WHO IS THIS PERSON?
My husband and I had returned home from a long work trip just before Thanksgiving. Of course, there was some leisure site-seeing time built in to those travels too. Since we’ve returned, we’ve been reminiscing via digital photos/computer slide show. There is one photo, in particular, that I can’t bear to gaze upon. “Is that really me, I asked? If it is really me, then what happened? How did I come to look like that?” Have you ever had this experience? Moving Forward...Conscious of Our Choice of Words!Our busy days unfold like the Page-a-Day calendar that quickly melds into weeks, months and years. As time flitters by we internally crave meaning and fulfillment in our lives—hoping that we won’t look back some day and regretfully say, “Is that all there is?” or, “Success…but at what cost?” Most Times Life Moves You Forward...But What Happens When it Doesn't?If you've not read The Comfort Trap or, What If You're Riding a Dead Horse? by Judith Sills, I'd recommend that you do. In my coaching practice I meet women who are stuck in their jobs but who do not have the courage to move on; and women who know that something is deeply missing in their marriage or life, but can't bear to rock that boat; or women who know what they need to do, know the conversation that is overdue, know the friendship that needs to be distanced---but they cannot move--they are painfully paralyzed. |







